FAQs

WELCOME!

Here you can find answers for most common questions. We tried to do our best to provide convenient help. If you cannot find the answer for the question you have, please send us e-mail or contact via WhatsApp, Instagram, Facebook. We are in touch during our operating hours: 
Mon-Fri: 2:00 am - 11:00 am EST,  
8:00 am - 18:00 pm GMT+2

Can you create a custom design for me?

Yes! We offer design services. You can order your custom design here.
Attention! We offer free business card design for orders over $150! Do not miss this deal! If you order design service first you receive the promo code for subsequent purchases over $150 with a corresponding discount.
Important notes:
- no proofs or designs will be made unless you place the order (product or design services).
- logo design is not included in the price of the product design option, but you can order it separately(link).

What if I already have the design?

If you have your own design and you need to print it, please, upload the file(s) on the product page while performing the order or send it to bcardscreation@gmail.com with the theme of the order number.
Please, send design files in vector format (.ai, .eps, .pdf*, .cdr, .psd* | * - not always contain correct data). Other file formats may not be suitable for printing.

Will I see the design or proofs before printing?

Design service.

Usually, Business card design takes about 1-2 days for the first variations to be sent. Further timing depends on the number of client’s edits.

 

Printing.

Depending on the type of product turnaround time is different. After the approval list is confirmed, the timing is: For standard products, it usually takes about 3-5 days. Custom and complex orders may take about 7-14 days.

 

ATTENTION! All terms are in business days.

Is the color of the item will be the same as on my screen?

  • Please note that the colors may vary slightly from what you see on screen, depending on your monitor calibration and/or the printing service chosen. Paper type may also slightly affect the color. Colors may appear more vibrant or dull with different cardstock selections; some absorb more ink than others.

What is your turnaround?

  • After the design approved, printing takes about 2-10 business days. The timing depends on the quantity and printing selection. Specialty (custom shape, UV printing on plastic, etc.) generally take longer than standard printing.
    Please note, I do not work at weekends and at Public Ukrainian Holidays.

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