FAQs

WELCOME!

Here you can find answers for most common questions. We tried to do our best to provide convenient help. If you cannot find the answer for the question you have, please send us e-mail or contact via WhatsApp, Instagram, Facebook. We are in touch during our operating hours: 
Mon-Fri: 2:00 am - 11:00 am EST,  
8:00 am - 18:00 pm GMT+2

WHAT ARE SHIPPING TIMES AND COSTS?

Yes! We offer design services. You can order your custom design here.
Attention! We offer free business card design for orders over $150! Do not miss this deal! If you order design service first you receive the promo code for subsequent purchases over $150 with a corresponding discount.
Important notes:
- no proofs or designs will be made unless you place the order (product or design services).
- logo design is not included in the price of the product design option, but you can order it separately(link).

WHAT PAYMENT METHODS CAN I USE?

If you have your own design and you need to print it, please, upload the file(s) on the product page while performing the order or send it to bcardscreation@gmail.com with the theme of the order number.
Please, send design files in vector format (.ai, .eps, .pdf*, .cdr, .psd* | * - not always contain correct data). Other file formats may not be suitable for printing.

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

Design service.

Usually, Business card design takes about 1-2 days for the first variations to be sent. Further timing depends on the number of client’s edits.

 

Printing.

Depending on the type of product turnaround time is different. After the approval list is confirmed, the timing is: For standard products, it usually takes about 3-5 days. Custom and complex orders may take about 7-14 days.

 

ATTENTION! All terms are in business days.

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