Refund and Return Policy

Returns

You may request a cancellation within 12 hours of purchase but no refund if a rush order is submitted to print.

NO RETURNS ON CUSTOM PRINTED ITEMS. So, please carefully and attentively check the Approval List we send to you before confirming to print.

If you ordered the item without any customization you may return it within 30 days of purchase. Notification to email bcardscreation@gmail.com is required. 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. For return, please, send your item to 600 Markley Street, Suite 994, Port Reading, NJ 07064, United States

Non-returnable items: 
- Gift cards 
- Downloadable and custom digital products 
- Custom or personalized orders

Refunds (if applicable)

NO REFUNDS/EXCHANGES ON CUSTOM PRINTED ITEMS.

So, please carefully and attentively check the Approval List before confirming to print.

If the item is digital, it can't be refunded too.

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next, contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at bcardscreation@gmail.com. 

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at bcardscreation@gmail.com and send your item to 600 Markley Street, Suite 994, Port Reading, NJ 07064, United States

Shipping 
To return your product, you should mail your product to 600 Markley Street, Suite 994, Port Reading, NJ 07064, United States

You will be responsible for paying for your own shipping costs for returning your item. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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