Terms of service

TERMS OF SERVICE

Last updated: September 18, 2026

These Terms of Service (“Terms”) govern your access to and use of bcardscreation.com, our online store, and the products and services made available through them (collectively, the “Services”). The Services are operated by BcardsCreation, owned by Alt Media Group Inc (“BcardsCreation,” “we,” “us,” or “our”).

By visiting the website, creating an account, submitting content, or placing an order, you agree to these Terms and to the policies incorporated by reference below. If you do not agree, do not use the Services. Nothing in these Terms limits any right or remedy that applicable law does not allow us to limit.

1. ELIGIBILITY AND AUTHORITY

You must be legally capable of entering into a binding contract in your jurisdiction to place an order. If you place an order for a company, organization, or another person, you represent that you have authority to act for that party and bind it to these Terms.

You are responsible for providing accurate, current, and complete account, billing, shipping, contact, and order information and for keeping it updated while an order or subscription is active.

2. SHOPIFY AND THE ONLINE STORE

Our store is hosted by Shopify. Shopify provides the commerce platform, checkout, payment, security, account, Shop, Shop Pay, analytics, and related services that enable us to offer the Services.

Shopify processes information when you visit and purchase from the store, including for services that may use information from your interactions with this store, other merchants, and Shopify. Information submitted through the store may be shared with Shopify and other service providers in other countries as described in our Privacy Policy.

3. PRODUCTS, CUSTOM WORK, AND AVAILABILITY

Most BcardsCreation products are made or customized for a particular customer. Product images, samples, mockups, descriptions, and digital previews illustrate the product and available processes, but they are not a guarantee that every material, finish, color, texture, reflection, transparency, foil effect, or screen display will appear identical under all lighting and viewing conditions.

Product availability, material availability, technical feasibility, production route, minimum quantity, and price may depend on the selected size, material, finish, quantity, artwork, and delivery destination. We may discontinue or change an unpurchased offering at any time. Changes to a general listing do not change an already accepted order unless we and the customer agree or the change is required by law.

If the requested configuration cannot be produced as ordered, we may propose an alternative, request changes, or cancel and refund the affected order.

4. ORDERS, PRICES, AND PAYMENT

Submitting an order is an offer to purchase. We may accept, reject, limit, or cancel an order for legitimate reasons, including an obvious pricing or listing error, suspected fraud, sanctions or legal restrictions, unavailable materials, technical infeasibility, or an inability to deliver to the destination. If we cancel an order after payment for a reason not caused by the customer, we will refund the affected amount as required by law and our applicable policy.

Prices and available payment methods are shown at checkout. Taxes, duties, shipping charges, and other fees are added where applicable and disclosed before payment when they are collected by us. The customer is responsible for import charges not collected at checkout, as described in our Shipping Policy.

We begin custom design, adaptation, specification, or production preparation only after an order has been placed and paid as required, unless we expressly agree otherwise in writing. Production itself begins only after full payment and explicit final approval of the Approval List.

5. CUSTOMER CONTENT AND AUTHORITY TO USE IT

“Customer Content” includes artwork, logos, trademarks, photographs, text, names, contact details, QR-code content or destinations, social-media handles, brand assets, instructions, and other materials supplied for an order.

You retain any rights you already hold in Customer Content. You grant us a limited, non-exclusive license to receive, copy, adapt, format, proof, transmit to necessary service providers, and otherwise use Customer Content solely to quote, design, produce, deliver, support, or document your order and to meet legal obligations.

You represent that you have the necessary rights and permissions to provide and use Customer Content for the requested purpose and that it does not infringe intellectual-property, privacy, publicity, or other rights; contain unlawful or harmful material; or direct a QR code or link to unlawful or malicious content.

We may refuse content that we reasonably believe is unlawful, infringing, deceptive, hateful, abusive, obscene, malicious, or unsafe, or that cannot be produced through the requested process.

Placing an order does not give us permission to publish Customer Content or the finished design in a portfolio, advertisement, social post, sample gallery, or other promotion. Promotional use requires separate permission.

6. DESIGN SERVICE, PROOFS, AND PRODUCTION FILES

Where design or artwork adaptation is included, we prepare a design or production-ready layout based on the information and materials supplied by the customer. The customer must review all content and specifications carefully.

Unless a listing, quote, or written agreement expressly states otherwise, the purchase of printed products includes the physical products and the proofing process, but does not include editable source files, working files, fonts, production separations, dielines, or other internal production files. A standalone design file or editable file may be quoted and sold separately.

We retain rights in our pre-existing templates, systems, methods, know-how, website content, and other materials that were not created specifically from Customer Content. Nothing in these Terms transfers third-party font, software, stock-asset, or other licensed rights beyond the scope of the applicable license.

7. APPROVAL LIST AND FINAL APPROVAL

Before production, we provide an Approval List or equivalent final proof showing the operative artwork and order specification. Production begins only after the customer explicitly approves the final Approval List.

The customer is responsible for checking all visible and stated details, including spelling, names, contact information, QR destinations, layout, orientation, quantity, size, material, color and foil selections, finish, shipping address, and any other specification shown or stated for approval.

Final approval authorizes production according to that version. A requested change is not effective merely because it was mentioned in an earlier message; it must appear in the final approved version or be expressly confirmed by us in writing as part of the production specification.

After final approval, a change may be impossible or may require a new quote, new production work, additional payment, and a revised timeline. We will not knowingly release an unexplained material change to production.

8. COLOR, MATERIAL, AND PROCESS VARIATION

Screens emit light, while printed materials reflect light. Accordingly, digital previews cannot perfectly reproduce physical paper or plastic, metallic or holographic foil, transparency, opacity, texture, gloss, matte or frosted finishes, relief, or how the product appears against different backgrounds.

Reasonable variation can also occur between production runs, material batches, finishing passes, and hand-finished or specialty processes. Such inherent variation is not a defect by itself. However, a material departure from the approved artwork or confirmed specification may qualify for a remedy under our Return and Refund Policy.

9. CHANGES, CANCELLATIONS, RETURNS, AND REFUNDS

Customer-requested changes, cancellations, returns, refunds, and quality claims are governed by our Return and Refund Policy.

In summary:

a full refund may be available when cancellation is requested within 12 hours after the order is placed and before custom work has begun;

if cancellation is requested more than 12 hours after the order but before final Approval List approval, we retain 50% of the amount paid, capped at USD 100, and refund the remainder;

after final Approval List approval, no cancellation refund is provided for a change of mind;

customer silence is not a cancellation request, and an unapproved order remains on hold; and

custom products are not returnable or refundable for change of mind, but confirmed production errors, defects, damage, and non-waivable legal rights remain covered.

The complete Return and Refund Policy controls if this summary differs from the full policy.

10. SUBSCRIPTIONS AND OTHER PURCHASE OPTIONS

When a subscription or another recurring purchase option is offered, the frequency, recurring price, discount, billing terms, and available management options shown with the offer and at checkout form part of the purchase terms.

Each automatic renewal creates a new paid order. A renewal is not released automatically to production: BcardsCreation prepares a new Approval List for that order, and production begins only after explicit approval.

Subscription cancellation, pausing, skipping, changes, and recurring-order refunds are governed by the Purchase Options Cancellation Policy displayed at checkout and linked from the store. If a product is available for both one-time purchase and subscription, the customer is responsible for selecting the intended option before checkout.

11. SHIPPING, DELIVERY, AND RISK

Design, approval, production, and carrier transit are separate stages. Production estimates begin after full payment and final approval. Carrier estimates begin after dispatch and are not guaranteed delivery dates.

Shipping methods, tracking, address responsibility, customs charges, delays, loss, and damage are governed by our Shipping Policy. Risk of loss passes as provided by applicable law; nothing in these Terms removes rights that cannot lawfully be excluded.

12. ACCOUNTS AND SECURITY

You are responsible for maintaining the confidentiality of account access and for activity under your account, except to the extent caused by our failure to meet a legal duty. Notify us promptly if you believe an account or transaction is unauthorized.

We may suspend or restrict access where reasonably necessary to protect the customer, the store, other users, payment systems, or the integrity of the Services.

13. REVIEWS, FEEDBACK, AND PUBLIC SUBMISSIONS

If you voluntarily post a public review, comment, testimonial, or other public submission, you grant us a non-exclusive, worldwide, royalty-free license to display, reproduce, format, and share that public submission for operating and promoting the business, subject to applicable law and our Privacy Policy.

This public-submission license does not apply to private order communications or Customer Content submitted for production. You remain responsible for ensuring that a public submission is accurate, lawful, and does not violate another person's rights. We may moderate or remove public content where permitted by law and platform rules.

14. INTELLECTUAL PROPERTY AND SITE USE

The website, store design, text, graphics, logos, product photography, videos, software, and other materials supplied by us are owned by or licensed to BcardsCreation and are protected by applicable intellectual-property laws.

We grant you a limited, revocable, non-transferable right to use the website for lawful personal or business purchasing purposes. Without written permission, you may not reproduce, scrape, republish, sell, exploit, reverse engineer, interfere with, or use the Services or our content in a way that violates law or another person's rights.

15. PROHIBITED USES

You may not use the Services to:

violate law or the rights of another person;

submit false, fraudulent, infringing, abusive, malicious, or misleading content;

distribute malware or interfere with the security or operation of the website;

gain unauthorized access to accounts, systems, or data;

collect personal information about others without lawful authority;

send spam, conduct phishing, or impersonate another person; or

evade sanctions, export restrictions, payment controls, or other legal requirements.

We may refuse an order, remove content, or suspend access where reasonably necessary to address a violation, protect rights or safety, or comply with law.

16. THIRD-PARTY SERVICES AND LINKS

The Services may include third-party payment methods, applications, integrations, links, or content. Third parties may apply their own terms and privacy policies. We are not responsible for an unrelated third party's website, content, or service, but this does not limit responsibility we cannot exclude for providers acting on our behalf in fulfilling your order.

17. PAYPAL AND MERCHANT OF RECORD

For PayPal purchases processed through the Western Bid e-commerce platform, Western Bid, Inc. acts as Merchant of Record, and “WESTERN BID” may appear as the payee on the customer's PayPal account statement. Other purchases are processed through the payment method and provider shown at checkout.

18. PRIVACY

Our collection and use of personal information are governed by our Privacy Policy. The policy includes information about Shopify, cookies, analytics, advertising, international processing, and privacy choices.

19. DISCLAIMER OF WARRANTIES

We aim to describe and provide the Services accurately. Except for express promises in an accepted order, our policies, or applicable law, the website and its general informational features are provided on an “as available” basis. We do not promise that the website will always be uninterrupted or error-free.

Nothing in these Terms excludes or limits an express product commitment, a remedy stated in our Return and Refund Policy, or any warranty, guarantee, or consumer right that applicable law does not allow us to exclude.

20. LIMITATION OF LIABILITY

To the maximum extent permitted by law, BcardsCreation and Alt Media Group Inc will not be liable for indirect, incidental, special, exemplary, punitive, or consequential loss, or for lost profit, revenue, opportunity, goodwill, or data, arising from use of the general website or Services where such loss was not a reasonably foreseeable result of our breach.

Where liability may lawfully be limited, our aggregate liability arising from a particular order will not exceed the amount paid for the portion of that order giving rise to the claim. This limit does not apply to fraud, willful misconduct, gross negligence where it cannot be limited, personal injury caused by negligence, infringement caused by content supplied by us, or any liability or consumer remedy that applicable law does not permit us to exclude or limit.

21. INDEMNIFICATION FOR CUSTOMER CONTENT AND MISUSE

To the extent permitted by law, you agree to defend, indemnify, and hold harmless BcardsCreation, Alt Media Group Inc, and their personnel and service providers from third-party claims, damages, and reasonable costs arising from Customer Content you supplied without the necessary rights, your unlawful misuse of the Services, or your material breach of these Terms. This section does not require a consumer to indemnify us for our own negligence, breach, or unlawful conduct.

22. EVENTS OUTSIDE REASONABLE CONTROL

We are not responsible for delay or failure caused by events outside our reasonable control, including carrier disruption, customs action, utility or network failure, labor disputes, natural disasters, war, civil unrest, government action, sanctions, epidemics, or material shortages. We will take reasonable steps to communicate and reduce the effect on an affected order. Statutory rights and any refund required by law remain unaffected.

23. GOVERNING LAW AND DISPUTES

These Terms and the Services are governed by the laws of the State of New York, without regard to conflict-of-law rules. Courts with jurisdiction in New York may hear disputes, unless applicable consumer law gives you the right to bring a claim in another forum or requires another law or procedure.

Before filing a formal claim, we encourage you to contact us with the order number and a clear description of the issue so that we can try to resolve it. This does not shorten or waive any legal deadline or right.

24. CHANGES TO THESE TERMS

We may update these Terms by posting a revised version with a new “Last updated” date. Changes apply prospectively unless applicable law permits otherwise. A change to these website Terms does not alter an already accepted order without agreement or legal authority. Where required, we will provide additional notice or obtain consent.

25. GENERAL TERMS

If a provision is found unenforceable, it will be limited or severed to the minimum extent necessary, and the remaining provisions will continue in effect. A delay in enforcing a right is not a waiver. We may assign these Terms in connection with a merger, sale, reorganization, or transfer of the business, subject to applicable law. You may not transfer an order or account in a way that creates fraud, sanctions, payment, production, or delivery risk without our written agreement.

These Terms, the policies linked in them, the applicable product listing, any accepted quote, and the final approved Approval List form the agreement for an order. An order-specific written term controls over a conflicting general website description. A subject-specific policy controls for its subject matter.

26. CONTACT

Questions about these Terms may be submitted through our contact form. Our current legal and business contact details are listed in our Contact Information.