We provide estimated shipping times for every product. Shipping terms depend on the type of product and country of delivery.
By now, our production is located in Ukraine, Kyiv City.
- Standard International Shipping takes 10-15 business days. (to the USA)
- Express Expedited Shipping takes about 4-7 business days. (Worldwide)
For both options, some delays may occur. We will send the tracking number to you, so you can easily track the item status.
Times are approximate. Although rare, there could be a delay at Customs. Delivery times depend on the postal service, location, and time of year. We are not responsible for postal delays.
Shipping to some locations may take longer depending on your country's customs and local post service's efficiency. Please contact us to confirm the timing if you wish for the item to arrive faster or on a strict deadline.
We DO NOT provide delivery guarantees and returns/exchanges for orders that arrive after the expected date. It may be critical for significant events, anniversaries, birthdays, etc. So please make sure you place your order well in advance. We recommend around 4 weeks for international orders and 2-3 weeks for US orders. The sooner, the better to have more time for editing, production, and delivery.
The buyer will shoulder any import duties and taxes imposed upon arrival to your country.
You may request a cancellation within 12 hours of purchase, but no refund if a rush order is submitted to print.
We don’t ship to some countries because of legal restrictions or shipping carrier limitations.
The list of restricted countries may change depending on world events, but for now, we don’t ship to the following destinations:
Crimea, Luhansk, and Donetsk regions in Ukraine